{"id":1399,"date":"2024-06-28T13:16:08","date_gmt":"2024-06-28T12:16:08","guid":{"rendered":"https:\/\/simoneandreoli.com\/shipping\/"},"modified":"2025-03-12T09:20:01","modified_gmt":"2025-03-12T08:20:01","slug":"shipping","status":"publish","type":"page","link":"https:\/\/simoneandreoli.com\/en\/shipping\/","title":{"rendered":"Shipping"},"content":{"rendered":"<p>Welcome to the shipping policies section of <em>Simone Andreoli &#8211; Diario Olfattivo<\/em>. Here you will find all the necessary information to understand our approach to managing shipments. <\/p><h2 class=\"wp-block-heading\">Shipping Zones<\/h2><p>Currently, <em>Simone Andreoli &#8211; Diario Olfattivo<\/em> ships exclusively to European Union (EU) member countries, with the exception of Malta, Cyprus, Canary Islands, Azores and Madeira.<\/p><p>Therefore, our delivery services are currently available only to the following states:<\/p><ul class=\"wp-block-list\"><li>Austria<\/li>\n\n<li>Belgium<\/li>\n\n<li>Bulgaria<\/li>\n\n<li>Croatia<\/li>\n\n<li>Denmark<\/li>\n\n<li>Estonia<\/li>\n\n<li>Finland<\/li>\n\n<li>France<\/li>\n\n<li>Germany<\/li>\n\n<li>Greece<\/li>\n\n<li>Ireland<\/li>\n\n<li>Italy<\/li>\n\n<li>Latvia<\/li>\n\n<li>Lithuania<\/li>\n\n<li>Luxembourg<\/li>\n\n<li>Netherlands<\/li>\n\n<li>Poland<\/li>\n\n<li>Portugal (except for the Azores and Madeira)<\/li>\n\n<li>Czech Republic<\/li>\n\n<li>Republic of San Marino<\/li>\n\n<li>Romania<\/li>\n\n<li>Slovakia<\/li>\n\n<li>Slovenia<\/li>\n\n<li>Spain (except for the Canary Islands)<\/li>\n\n<li>Sweden<\/li>\n\n<li>Hungary<\/li><\/ul><h2 class=\"wp-block-heading\">Shipping Costs<\/h2><p>Shipping costs are calculated based on the total weight of the order and the delivery destination. During the checkout process on our website, the system will automatically calculate the applicable shipping costs for your order. <\/p><h2 class=\"wp-block-heading\">Delivery Times<\/h2><p>Delivery times vary depending on the final destination of the order and the availability of the products. Typically, we anticipate that standard orders will be delivered within 3-5 business days from order confirmation. However, this period may vary depending on the specific location and exceptional circumstances or holidays.  <\/p><h2 class=\"wp-block-heading\">Shipping Methods<\/h2><p>We collaborate with TNT &#8211; FEDEX to ensure that your orders are delivered safely and promptly.<\/p><p>Each shipment is trackable, and you will receive a tracking number as soon as your order is dispatched.<\/p><h2 class=\"wp-block-heading\">Shipping Issues<\/h2><p>It is the customer&#8217;s responsibility to inspect the package and its contents for any errors.<\/p><p>If you encounter any of the following issues, please contact our Customer Service:<\/p><ul class=\"wp-block-list\"><li>Non-receipt of the shipment despite delivery confirmation by the carrier<\/li>\n\n<li>Missing contents in the package<\/li>\n\n<li>Contents of the package not matching the order placed<\/li>\n\n<li>Internal contents of the order damaged<\/li><\/ul><p>If you receive a visibly damaged package, especially if the outer packaging is damaged or tampered with, please remember that you can refuse delivery from the courier.<\/p><p>Once a visibly damaged package is accepted, it is not possible to file a claim with Customer Service.<\/p><h2 class=\"wp-block-heading\">Return Policies<\/h2><p>For detailed information regarding our return policies and any other questions regarding shipments, please refer to our dedicated <a data-type=\"page\" data-id=\"15\" href=\"https:\/\/simoneandreoli.com\/en\/returns-policy\/\"><span style=\"text-decoration: underline;\">Returns Policy page<\/span><\/a> on our website.<\/p><h2 class=\"wp-block-heading\">Customer Service<\/h2><p>Please do not hesitate to <a data-type=\"page\" data-id=\"35\" href=\"https:\/\/simoneandreoli.com\/en\/contacts\/\"><span style=\"text-decoration: underline;\">contact our Customer Service<\/span><\/a> for further clarification or assistance regarding our shipping policies. We are here to provide support and make your shopping experience as enjoyable as possible.<br><\/p><p>Customer Service is available Monday to Friday, from 8:30 AM to 12:30 PM and from 2:00 PM to 5:30 PM, excluding public holidays.<\/p>","protected":false},"excerpt":{"rendered":"<p>Welcome to the shipping policies section of Simone Andreoli &#8211; Diario Olfattivo. Here you will find all the necessary information to understand our approach to managing shipments. Shipping Zones Currently, Simone Andreoli &#8211; Diario Olfattivo ships exclusively to European Union (EU) member countries, with the exception of Malta, Cyprus, Canary Islands, Azores and Madeira. Therefore, &#8230; <a title=\"Shipping\" class=\"read-more\" href=\"https:\/\/simoneandreoli.com\/en\/shipping\/\" aria-label=\"Read more about Shipping\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1399","page","type-page","status-publish"],"acf":[],"yoast_head":"<title>Shipping - Simone Andreoli<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/simoneandreoli.com\/en\/shipping\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping - Simone Andreoli\" \/>\n<meta property=\"og:description\" content=\"Welcome to the shipping policies section of Simone Andreoli &#8211; Diario Olfattivo. Here you will find all the necessary information to understand our approach to managing shipments. Shipping Zones Currently, Simone Andreoli &#8211; Diario Olfattivo ships exclusively to European Union (EU) member countries, with the exception of Malta, Cyprus, Canary Islands, Azores and Madeira. Therefore, ... 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Here you will find all the necessary information to understand our approach to managing shipments. Shipping Zones Currently, Simone Andreoli &#8211; Diario Olfattivo ships exclusively to European Union (EU) member countries, with the exception of Malta, Cyprus, Canary Islands, Azores and Madeira. Therefore, ... 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